Privacy Policy & SMS Terms — Immigrant Assistance Center

1. Overview

This Privacy Policy explains how Immigrant Assistance Center (“IAC”, “we”, “us”) collects, uses, and protects your information when you visit iac-gov.us or contact us. By using our website or submitting a form, you agree to this policy.

2. Information we collect

When you submit a form or contact us, we collect the information you choose to provide:

Your name
Your phone number
Your email address
The details of your inquiry or message

We also collect standard website analytics (pages visited, approximate location, device and browser type) through cookies and Google Analytics.

3. How we use your information

We use your information only to:

Respond to your inquiry and answer your questions
Schedule a consultation and coordinate your case with the right licensed specialist
Send you appointment reminders and case updates
Improve our website and services

We do not use your information for unrelated advertising.

4. SMS / text messaging

If you provide your phone number and give consent, we may send you SMS text messages related to your inquiry, appointment reminders, and case updates.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for help.

Consent to receive SMS is not a condition of any purchase or service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5. How we share information

We do not sell your personal information. We share it only with:

The licensed attorneys, accredited representatives and specialists directly working on your request, under confidentiality obligations
Service providers that help us operate the website and communications (such as our messaging and email providers), under contract
Authorities, when required by law

6. Data retention

We keep your information only as long as needed to serve you and to meet legal and accounting obligations, and then delete or anonymize it.

7. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what data we hold and to opt out of the sale of personal information (we do not sell it).

8. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Cookies & analytics

We use cookies and Google Analytics (through Google Tag Manager) to understand how the website is used and to improve it. You can control or disable cookies through your browser settings.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always posted on this page with its effective date.

11. Contact us

Immigrant Assistance Center
20832 Roscoe Blvd, Ste 200, Winnetka, CA 91306
Phone: (888) 907-7310
Email: iac@iac-gov.us

This page is provided for information and does not constitute legal advice.